1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1    This document was created using a template from SEQ Legal (http://www.seqlegal.com).

3. Collecting personal information

3.1    We may collect, store and use the following kinds of personal information:

(a)    [information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths])];

(b)    [information that you provide to us when registering with our website (including [your email address])];

(c)    [information that you provide when completing your profile on our website (including [your name, profile picture, gender, date of birth, relationship status, interests and hobbies, educational details and employment details])];

(d)    [information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address])];

(e)    [information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use])];

(f)    [information relating to any purchases you make of our [goods] OR [services] OR [goods and/or services] or any other transactions that you enter into through our website (including [your name, address, telephone number, email address and card details])];

(g)    [information that you post to our website for publication on the internet (including [your user name, your profile pictures and the content of your posts])];

(h)    [information contained in or relating to any communication that you send to us or send through our website (including [the communication content and metadata associated with the communication])]; and

(i)    [any other personal information that you choose to send to us].

3.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using personal information

4.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2    We may use your personal information to:

(a)    [administer our website and business];

(b)    [personalise our website for you];

(c)    [enable your use of the services available on our website];

(d)    [send you goods purchased through our website];

(e)    [supply to you services purchased through our website];

(f)    [send statements, invoices and payment reminders to you, and collect payments from you];

(g)    [send you non-marketing commercial communications];

(h)    [send you email notifications that you have specifically requested];

(i)    [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)];

(j)    [send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)];

(k)    [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)];

(l)    [deal with enquiries and complaints made by or about you relating to our website];

(m)   [keep our website secure and prevent fraud]; and

(n)    [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]].

4.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

4.5    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5. Disclosing personal information

5.1    We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.

5.2    We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

5.3    We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)    in connection with any ongoing or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)    [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling]; and

(e)    [to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].

5.4    Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2    Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].

6.3    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.4    You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information

7.1    This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.4    Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)    to the extent that we are required to do so by law;

(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8. Security of personal information

8.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

8.4    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.5    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

9. Amendments

9.1    We may update this policy from time to time by publishing a new version on our website.

9.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

9.3    We may notify you of changes to this policy [by email or through the private messaging system on our website].

10. Your rights

10.1  You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at GBP 10); and

(b)    the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

10.2  We may withhold personal information that you request to the extent permitted by law.

10.3  You may instruct us at any time not to process your personal information for marketing purposes.

10.4  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

11.1  Our website includes hyperlinks to, and details of, third party websites.

11.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1  Please let us know if the personal information that we hold about you needs to be corrected or updated.

13. Cookies

13.1  Our website uses cookies.

13.2  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

13.4  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

13.5  We useboth session and persistent cookies on our website.

13.6  The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a)    we use track users as they navigate the website

13.7  Most browsers allow you to refuse to accept cookies; for example:

(a)    in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)    in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)    in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

13.8  Blocking all cookies will have a negative impact upon the usability of many websites.

13.9  If you block cookies, you will not be able to use all the features on our website.

13.10 You can delete cookies already stored on your computer; for example:

(a)    in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b)    in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)    in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

13.11 Deleting cookies will have a negative impact on the usability of many websites.

14. Data protection registration

14.1  We are registered as a data controller with the UK Information Commissioner’s Office.

14.2  Our data protection registration number is ZA247091

15. Our details

15.1  This website is owned and operated by Cre8 Sales Solutions Ltd

15.2  We are registered in [England and Wales] under registration number 8645273, and our registered office is at Branston Court, Branston Street, Birmingham, B18 6BP.

15.3  Our principal place of business is at Branston Court, Branston Street, Birmingham, B18 6BP.

15.4  You can contact us:

(a)    [by post, using the postal address [given above]];

(b)    [using our website contact form];

(c)    [by telephone, on [the contact number published on our website from time to time]]; or

(d)    [by email, using [the email address published on our website from time to time]].


Copyright Statement

The text within this website is the copyright of Cre8 Sales Solutions Ltd. The use or reproduction of any text and/or data is strictly prohibited.

The photographs / images on this website are the copyright of the credited photographers / creators. Use or reproduction of each image is strictly prohibited without the prior written permission of the copyright holders.

Cre8 Sales Solutions Ltd will not be held responsible for any consequence of the use or misuse of the data within this website, by any individual or organisation.

 

Privacy Policy Statement

Our Privacy Policy is designed to inform you about how we collect and use information, thus enabling you to make an informed decision about using our site. Our policy complies with Data Protection legislation.

What information do we collect?

We collect the domain name and email address of visitors to our website (where possible). We also collect the email addresses of those who communicate with us via email, aggregate information on the pages our website visitors access and information volunteered by the enquiring visitor, such as survey information and/or site registrations.

When you submit an enquiry on this site, we ask for your name, email address, company name, address and telephone number. In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your professional interests, your experiences with our products and/or services and potentially, further contact preferences.

Use of personal information

The information we collect is used to improve the content of our website, to notify visitors about updates to our website and may also be used for marketing purposes. We will not share your personal information with any third party.

Log files

We use cookies and log files to administer the site, track users’ movements / actions and to gather broad, demographic information for aggregate use. We use the information we gather to improve the site and user experience.

User’s right to ‘opt-out’

If you do not wish to receive further emails from us, please let us know by sending an email to info@cre8salessolutions.co.uk.

If you supply us with your postal address or contact numbers, you may receive periodic mailings / further contact from us. If you do not wish to receive such contact, please let us know by sending an email to info@cre8salessolutions.co.uk.

Accessing and updating personal information

Upon request, we provide visitors with the opportunity to access and correct the information we hold about them. Clients can request a copy of the information we hold about them, by email, writing to us or by calling us. Reasonable individual request will be fulfilled at no charge.

If a user’s personally identifiable information changes, or if a user no longer desires our service, please notify us of any such changes by sending us an email to info@cre8salessolutions.co.uk.

Period of grace

We will endeavour to update the records we retain promptly. However, you may receive communications for a transitional period whilst we process the necessary information.

Site usage terms

By accessing, browsing and/or using this website, you understand and agree to the following:

  • The information collected from this website may be stored for a period deemed appropriate by Cre8 Sales Solutions Ltd.
  • Cre8 Sales Solutions Ltd may use your information for marketing purposes (unless you opt out of receiving such marketing solicitations).

Security

This website takes every precaution to protect our users’ information.

Hyperlinks

This website contains links to other sites. The inclusion of such websites cannot be taken to imply any endorsement or validation. Cre8 Sales Solutions Ltd is not responsible for the privacy practices, nor do we accept any liability for the content of the websites we link to.

Changes / updates to our Privacy Policy

In order to keep up with changing legislation and professional practice, Cre8 Sales Solutions Ltd may revise this Privacy Policy at any time without notice. We therefore recommend checking back periodically to ensure that you are aware of the changes.

If you require any further information regarding our Privacy Policy, please do not hesitate to contact us.